Responsible Gaming

Gaming Should Be Entertainment, Not Income

Online casino gaming should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Always gamble within your means and remember that the house has a mathematical edge in all games. Only spend money you can afford to lose.

Age Verification

All online casino gaming in New Zealand is strictly for players aged 18 years and over. By accessing casino websites, you confirm that you meet the legal age requirement in your jurisdiction. If you are under 18, please do not participate in online gambling.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities from family, friends, or partners
• Spending more time or money gambling than intended
• Feeling anxious or irritable when unable to gamble
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or using credit to fund gambling
• Neglecting work, study, hobbies, or relationships due to gambling
• Lying to others about the extent of your gambling
• Failed attempts to reduce or stop gambling
• Gambling with money needed for essential expenses

If you recognise any of these signs in your behaviour, please seek help immediately.

Self-Help Tools and Limit Settings

Most reputable online casinos offer built-in tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you can lose during a gaming session
• Reality Checks: Enable notifications that remind you how long you've been playing
• Session Time Limits: Set automatic breaks or session end times
• Self-Exclusion: Temporarily or permanently ban yourself from accessing gambling sites
• Account Closure: Close your account if you need to stop gambling immediately

Use these tools proactively to stay in control of your gaming behaviour.

Support Organisations

If you or someone you know is struggling with gambling, help is available. Please reach out to these organisations:

New Zealand

• Problem Gambling Foundation (PGF): Free, confidential support and counselling
  Phone: 0800 664 262 | Website: www.pgf.nz
• Gambling Helpline (Samaritans): 24/7 crisis support
  Phone: 0800 006 611

International Support (if accessing offshore sites)

• UK - GamCare: www.gamcare.org.uk
• UK - GamStop: National self-exclusion scheme www.gamstop.co.uk
• Australia - Gambling Help Online: www.gamblinghelponline.org.au
• Canada - Responsible Gambling Council: www.responsiblegambling.org
• USA - National Council on Problem Gambling: www.ncpgambling.org

Take Action Today

If you suspect you have a gambling problem, please seek help immediately. There is no shame in reaching out—professional support is available and confidential. Contact the Problem Gambling Foundation or your local support service. Your wellbeing matters, and recovery is possible with proper support.

Remember: Gaming should be fun. If it stops being fun, it's time to seek help.